Ex88 FAQ — Answers to all your questions

Registration on ex88 takes just 2 minutes. Go to the registration page and provide your full name, email address, phone number, and date of birth. Create a strong password and agree to the terms and conditions. You'll receive a verification link via email. Click the link to activate your account and start playing.

To register on ex88, you must be at least 18 years old. This is a strict policy, and we verify age during the verification process. Registration for minors is strictly prohibited.

Each person can create only one account. Creating multiple accounts violates ex88's terms, and doing so will result in all accounts being permanently closed and forfeiture of deposited funds.

For account verification, you may need to submit a copy of your national ID or passport and proof of current address. Verification is typically required the first time you make a large withdrawal. The process usually completes within 24–48 hours.

On the login page, click the "Forgot password?" link. Provide your registered email address, and we'll send you a password reset link. If you don't see it in your inbox, check your spam folder. The link is valid for up to 30 minutes.

ex88 accepts multiple deposit methods:

• Mobile Banking
• Internet Banking & Debit/Credit Cards
• E-Wallet
• Direct Bank Transfer

All transactions across every method are completely secure and SSL encrypted.

The minimum deposit amount on ex88 depends on your chosen payment method. Mobile banking and e-wallets typically have very low minimums, making it accessible for any player in Bangladesh. Check your account's deposit page for the latest limits.

Deposits via mobile banking and e-wallets are credited to your ex88 account instantly, within minutes. Bank transfers may take 1–3 business days.

ex88 does not charge deposit fees. However, your payment provider or bank may occasionally apply small transaction fees. Check your payment method's fee policy for the best experience.

ex88 withdrawal requests are typically processed within 1–24 hours. Mobile banking and e-wallets usually offer the fastest payouts. Bank transfers may take 1–3 business days. Processing is even faster once your account is fully verified.

Withdrawal limits depend on your payment method and account level. For the latest and most accurate limits, visit the withdrawal section of your account or contact our support team.

If your withdrawal is stuck, first check if your account is fully verified. Make sure you've met the bonus wagering requirements. If the issue persists, contact [email protected].

When you create a new account on ex88 and make your first deposit, the welcome bonus is automatically added to your account. Check the promotions page to see the bonus amount and terms.

A wagering requirement is the number of times you must bet the bonus amount before you can withdraw it. For example, 30x means you need to place bets totaling 30 times the bonus amount. Each bonus has different wagering terms, so read the conditions carefully before accepting a bonus.

Yes, you can cancel any active bonus at any time. However, cancelling a bonus will also forfeit any winnings earned from that bonus. Contact support to cancel your bonus.

ex88 has a huge game library including:

• Casino: Live Dealer, Roulette, Blackjack, Baccarat
• Slots: Hundreds of thrilling video slots and classic slots
• Bingo: Various bingo rooms
• Sports Betting: Cricket, football, kabaddi, and many more sports

Yes, all games on ex88 use RNG (Random Number Generator) technology, which is regularly audited by third parties. This ensures that every game result is completely random and not predetermined.

Absolutely. ex88's website is fully mobile-responsive. You can easily play on any Android or iOS device through your browser. You'll get the same smooth experience as on desktop.

Yes, ex88 maintains the highest standards in protecting your personal information. We use 256-bit SSL encryption. Your data is never sold or shared with third parties. For more details, please visit our Privacy Policy here.

ex88 prioritizes responsible gaming. You can set deposit limits, betting limits, and session duration in your account settings. You also have the option to temporarily suspend your account if needed. Learn more Responsible Gaming page.

If you notice any suspicious activity on your account, change your password immediately and contact [email protected]. Our security team monitors 24/7 and will take swift action.