Ex88 Privacy Policy — How Your Data Stays Protected

Ex88's Privacy Policy explains how we collect, use, disclose, and protect your personal information. By using our platform, you agree to this privacy policy. Your privacy at ex88 is our highest priority.

This privacy policy applies to the ex88 website, mobile applications, and all related services. We value your trust and are committed to transparently providing information about our data practices.

Ex88 collects personal information from various sources and through various means. This information is necessary to provide you the best service.

• Registration information: Name, email, phone number, date of birth, nationality, and other registration details.
• Transaction information: Deposits, withdrawals, payment methods, and banking details (only the last 4 digits are stored).
• Gaming activity: Game preferences, betting records, wins/losses, and gaming statistics.
• Device information: IP address, device ID, browser type, and operating system.
• Identity verification: Government-issued ID, driving licence, or other official documents.
• Contact: Messages from customer service chats, emails, and support tickets.

We do not collect unnecessary personal information without your permission. Each piece of information collected has a clear purpose to enhance your experience.

Ex88 uses the personal data we collect for several important purposes. All such uses are consistent with this Privacy Policy and comply with applicable law.

• To create, verify, and manage your account.
• To process deposits, withdrawals, and other financial transactions.
• To prevent fraud and ensure account security.
• To provide customer support and respond to your inquiries.
• To inform you about promotional offers, bonuses, and special deals.
• To improve our services and analyse the user experience.
• To comply with legal obligations and meet regulatory requirements.

Ex88 uses industry-leading best practices and technology to protect your personal information. We understand how critical privacy and security are, and we make no compromises.

• SSL Encryption: All data transmissions are protected by 256-bit SSL encryption.
• Firewall: Our servers are protected by advanced firewalls.
• Regular audits: We conduct regular security audits and vulnerability testing.
• Access Control: Only authorized personnel can access your information.
• Data backup: All data is regularly stored in secure backups.
• Real-time monitoring: We monitor suspicious activity 24/7.

Ex88 uses cookies and other tracking technologies to enhance your browsing experience and customize our services. Cookies are small data files stored on your device.

Types of Cookies:

• Essential cookies: Essential for account login and security.
• Functional Cookies: To remember your preferences and language settings.
• Analytics cookies: To understand and improve how the site is used.
• Marketing cookies: To display relevant ads and offers.

You can control cookies in your browser settings. However, disabling certain cookies may affect the functionality of our services.

Ex88 shares your personal information with third parties only under specific circumstances. Such sharing is always carried out with measures to protect your privacy.

We share information when:

• As required to comply with legal obligations (such as government directives).
• To prevent fraud or legal violations.
• To process transactions with payment processors and banking partners.
• With trusted service providers (who are bound by confidentiality agreements).

You have certain rights regarding your personal information that we hold. These rights are protected by various laws and regulations.

• Access Rights: You can view the information we hold about you.
• Right to rectification: You may correct any inaccurate or incomplete information.
• Right to erasure: You may request deletion of your data under certain circumstances.
• Right to restrict processing: You can limit how we use your information.
• Data portability: You can obtain your information in a machine-readable format.
• Withdrawal of consent: You can withdraw any consent you have given us at any time.

Contact our support team to exercise these rights. We typically respond within 30 days.

Ex88 retains your personal information only as long as necessary or permitted by law. Retention periods vary depending on several factors.

• Account Information: For the duration your account is active and 5 years after account closure.
• Transaction records: Up to 7 years for legal and regulatory requirements.
• Customer service chat: Typically up to 12 months.
• Analytics data: As needed for authorized purposes.

Certain legal obligations may require us to retain your data for an extended period. When data is no longer needed, we securely delete or anonymize it.

Ex88 is firmly committed to protecting children's online safety and privacy. We do not knowingly collect personal information from individuals under 18 without informed consent.

We encourage parents to monitor their children's online activities and keep their privacy protected.

Ex88 reserves the right to update this privacy policy at any time. Important changes will be communicated via email or a prominent notice on our site before the update takes effect.

Continued use of our platform after updated privacy policy takes effect will be considered acceptance of the changes. Check this page regularly to ensure you have the latest version.

If you have any questions or concerns about this privacy policy, or wish to exercise your rights regarding your personal information, please contact us.

We typically respond to privacy-related inquiries within 48 hours. Providing detailed information with your request helps us respond faster.